Parents and Families

Support Your Student

Families play an important role in helping students navigate their Brown experience.

Whether your student is adjusting to college, facing an unexpected challenge or you simply want to help them stay connected to home, there are many options at Brown!

Ways to stay connected with your student

Bruno the bear mascot pointing at a mural

Send mail to your student

Nothing makes a student feel more connected to home than receiving a letter or package in the mail. Visit Mail Services for information about sending letters and packages and the best address to use for delivery.

SHOP the Brown Bookstore

The Brown Bookstore isn’t just a place to pick up a great-looking sweatshirt; it’s also the primary source for textbooks, course and study materials, and it offers a full-service technology center for equipment, service and repairs. The Campus Shop sells officially licensed Brown-branded items and is here to outfit your student, from the sweatshirt for that first autumn chill to their cap and gown on the day of commencement.

Order something special from the Faculty Club

Are you interested in ordering a custom cake for your student to celebrate a special occasion? Would you like to take your student and their friends to dinner or host a special event on campus? The Brown University Faculty Club can accommodate those requests. Parents are also invited to join the Faculty Club and enjoy all its benefits, including a dedicated spot to dine in a relaxed environment while on campus.

 

When your student needs support

Students may need different kinds of support at different points in their Brown experience. You do not need to know which Brown office handles a particular concern before helping your student reach out.

Student Support Services is a good starting point for students navigating personal, health or academic challenges. Students can meet with a dean to talk through a concern, understand their options and connect with appropriate resources. Parents and families can also find guidance on supporting a student and encouraging them to seek help.

For a concern that cannot wait until regular business hours, the Administrator on Call (AOC) is available 24 hours a day, 365 days a year. Students, parents and family members may call 401-863-3322 and ask to be connected to the AOC.

Visit Student Support & Care to explore additional resources for personal and academic challenges, or Get Help Now for urgent or after-hours support.